Privacy Policy
Last updated: 01/01/2026
Krishna’s Inn (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with us, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy applies to our restaurant, website, telephone bookings, in-person interactions, and any other services we provide.
Krishna’s Inn is the data controller responsible for your personal data. We can be contacted on info@krishnasinn.co.uk, if you have any questions or problems regarding the use of personal data and we will gladly assist you.
Personal Data We Collect
We may collect and process the following types of personal data:
Name, phone number, email address, reservation or booking details, dietary preferences or special requests (including allergies, where voluntarily provided), feedback, reviews, or enquiries
When you visit our website, we may also collect: ip address, browser type and version, pages visited and time spent on our website, device information
If you make a payment (online or in person), payments are processed securely by third-party payment providers. We do not store full card details.
Our services are not directed at children under the age of 13, and we do not knowingly collect personal data from children.
How We Use Your Personal Data
We use your personal data, to manage table reservations and takeaway orders, to communicate with you regarding bookings, enquiries, or orders, to improve our services and customer experience, to comply with legal and regulatory obligations and to respond to feedback or complaints
Lawful Bases for Processing
Under UK GDPR, we rely on the following lawful bases to process your personal data:
Contract: To fulfil reservations, orders, or services requested by you
Consent: Where you have given clear consent (e.g., marketing communications)
Legal Obligation: To comply with applicable laws
Legitimate Interests: To operate and improve our business, provided your rights are not overridden
Marketing Communications
We will only send marketing communications (such as special offers or promotions) if you have given your consent. You may opt out at any time by, clicking the unsubscribe link in emails, or by contacting us directly
Cookies and Website Analytics
Our website may use cookies to: ensure the website functions properly and to analyse website traffic and performance.You can manage or disable cookies through your browser settings. For more information, please refer to our Cookie Policy (if applicable).
Sharing and Retention of Your Personal Data
We do not sell your personal data. We may share your data only with: trusted service providers (e.g., reservation systems, IT support, payment processors) and legal or regulatory authorities where required by law. All third parties are required to handle your data securely and lawfully.
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.
Data Security
We take appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, alteration, or disclosure. However, no online system can be guaranteed to be completely secure.
Your Data Protection Rights
Under UK data protection law, you have the right to: access your personal data, request correction of inaccurate data, request erasure of your data, restrict or object to processing, withdraw consent at any time, request data portability (where applicable). To exercise your rights, please contact us using the details above.
Complaints
If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the UK supervisory authority:
Information Commissioner’s Office (ICO)
Website: https://ico.org.uk
Telephone: 0303 123 1113
We encourage you to contact us first so we can try to resolve your concerns.
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated revision date.